Spire Maritime Services Notification: Upcoming Change in IP Network Addresses For Uniproxy, ShipView, GWS and SFTP
Scheduled Maintenance Report for Spire Global
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 01, 2024 - 00:00 UTC
Scheduled
Dear Spire Maritime Platform User:

Spire Maritime is pleased to announce the launch of new versions of all Spire Canada (formerly exactEarth) Services.

To meet the requirements for processing increasing data volumes from an expanding set of data sources for a growing client base, Spire Maritime is migrating the services below to new implementations, on an improved and scalable cloud architecture from April 2024. Once cut over dates are finalized, additional notifications and updates will be posted.

If you currently access any of the services listed, then from early April 2024 they will be served from servers on different TCP/IP network addresses than at present. Please ensure that any firewall rules or other networking restrictions are updated to allow access to the new Spire servers.

Service: Uniproxy

DNS addresses:
• uniproxy.exactearth.com
• uniproxy-1.exactearth.com
• uniproxy-2.exactearth.com

New TCP/IP addresses:
• 54.71.176.173
• 52.13.91.114
• 54.200.122.187


Service: Shipview

DNS address: https://shipview.spire.com/

New TCP/IP addresses:
• 18.168.181.188
• 13.43.226.129
• 52.56.118.92

Service: GWS APIs. LVI, HVT, HVP, APV

DNS addresses: https://services.exactearth.com/ ; https://services.spire.com/

New TCP/IP addresses:
• 13.42.139.175
• 13.43.28.182
• 18.130.162.24

Service: sFTP Data File Delivery

DNS address: clients.exactearth.com ; clients.spire.sh

New TCP/IP addresses:
• 34.217.154.210/32
• 50.112.237.56/32

Customer Support

If you have any questions about these changes then please reach out to the Spire Technical support team using our Support Portal https://faq.spire.com/support/new or by sending an email to sales.engineering@spire.com

Thank You!

Spire Maritime Support Team
Posted Mar 18, 2024 - 19:19 UTC