All Systems Operational
Maritime 2.0 ? Operational
90 days ago
100.0 % uptime
Today
Sense Cloud - Messages API Operational
90 days ago
100.0 % uptime
Today
Sense Cloud - Messages TCP Server (Legacy) Operational
90 days ago
100.0 % uptime
Today
Sense Cloud - Messages Data Pipeline Operational
90 days ago
100.0 % uptime
Today
Sense Cloud - Vessels API Operational
90 days ago
99.98 % uptime
Today
Sense Cloud - Historical Positions API Operational
90 days ago
100.0 % uptime
Today
Sense Cloud - Satellite AIS Data Operational
90 days ago
100.0 % uptime
Today
Sense Cloud - Dynamic AIS Data Operational
90 days ago
100.0 % uptime
Today
Sense Cloud - Terrestrial AIS Data Operational
90 days ago
100.0 % uptime
Today
Maritime TCP 2.0 Operational
90 days ago
100.0 % uptime
Today
Maritime 2.0 Routing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Spire Maritime Vessels API & Maritime 2.0 GraphQL API will be updated on 2023-01-09 at 10:00 UTC
 
This release implements stable Vessel ID values. 
 
Since launch of the Maritime 2.0 graphQL API in Oct 2021 each new iteration of vessel processing logic has caused the vessel ID values to change. We recognise that this is undesirable behaviour that can cause disruption to some processes.

This is the last time we expect the vessel ID values to change and after this release we expect these to be stable.

The exception being vessels which change MMSI, the new instance of the vessel will still get a new vessel ID value, allowing the history of MMSI values reported by a vessel to be retrieved via different vessel ID values.
 
For customers with systems based around the use of vessel ID values returned by the APIs, we can provide files of OLD and NEW ID value combinations to prepare for the data transition. If this is something that would be helpful to you then please let us know by emailing sales.engineering@spire.com 

Kind Regards
Spire Maritime, Customer Support

Posted on Dec 02, 2022 - 15:11 UTC
Past Incidents
Dec 6, 2022

No incidents reported today.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022
Completed - The scheduled maintenance has been completed.
Nov 30, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 10:00 UTC
Scheduled - Spire Maritime will release an update to Maritime 2.0 graphQL API 2022-11-30 10:00 UTC

This update implements back end changes in data processing and should not be disruptive to users.

Should you however have any concerns about this change, then please raise an issue for support at https://faq.spire.com/support

Nov 29, 11:11 UTC
Nov 29, 2022

No incidents reported.

Nov 28, 2022
Completed - The scheduled maintenance has been completed.
Nov 28, 10:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 28, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 09:00 UTC
Scheduled - We will be performing maintenance on the API authentication infrastructure on Monday, 28-11-2022.
This is to scale the services for continually increasing load and implement upgraded architecture.

We don't expect disruptions to any of our services but want users to be aware should anything unexpected occur.
You can follow the updates on progress on this status page.

Should you however have any concerns about this change, then please raise an issue for support at https://faq.spire.com/support

Nov 25, 15:14 UTC
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022
Completed - The scheduled maintenance has been completed.
Nov 25, 10:29 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 25, 10:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 10:00 UTC
Scheduled - Spire Maritime API systems will be updated for improved data processing.

There is expected to be a brief interruption to data updates of about 5 minutes in the services listed below.

Services affected:
TCP Stream
Vessels API
Messages API
Maritime 2.0 graphQL

Should you however have any concerns about this change, then please raise an issue for support at https://faq.spire.com/support

Nov 22, 13:39 UTC
Nov 24, 2022
Completed - The maintenance operation that was scheduled for today has been cancelled. You will be timely notified of the new maintenance window.
Nov 24, 10:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 09:00 UTC
Scheduled - We will be undergoing a maintenance of our authentication infrastructure on Thursday, 24-11-2022. We don't expect disruptions to any of our services. You can follow the updates on progress on this status page.
Nov 22, 10:42 UTC
Nov 23, 2022
Resolved - The incident has been resolved, historical positions are fully available.
Nov 23, 15:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 22, 16:14 UTC
Update - Fix has been deployed and historical positions is again available
Nov 22, 15:28 UTC
Investigating - Some queries to the historical positions (`vessels/positions` or `vessels//positions`) service may receive incomplete or failed responses.
Nov 22, 11:18 UTC
Nov 22, 2022
Resolved - This incident has been resolved.
Nov 22, 16:12 UTC
Update - We are continuing to monitor for any further issues.
Nov 22, 15:30 UTC
Update - We are still monitoring and attempting to root cause. Currently all systems are operational, but we are seeing some connection latency.
Nov 21, 17:06 UTC
Monitoring - Request rates are back to expected levels as of 03:00 UTC.

There is a still a slight increased network latency for the web service APIs.

Nov 21, 08:36 UTC
Update - We are continuing to investigate this issue. Vessels and historical positions now see normal request rates, but there is still a lower volume of requests for messages. A root cause has not yet been fully identified.
Nov 20, 19:58 UTC
Investigating - We are currently seeing a drop in request rates for all Maritime services (roughly 80% of expected rates). Investigations ongoing.
Nov 20, 16:29 UTC