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Today
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90 days ago
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Today
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Scheduled Maintenance
Spire Maritime are removing the satellite Name information from Messages API responses by the 1st May 2024.

We are writing to give you notice about the removal of the satellite IDs from the Messages API. Satellite ID values are currently returned as the source value in the AIS message records returned by the Messages API. Satellite ID values will be replaced with the label satellite. 

This is demonstrated in the sample message below from the Messages API. 

This message shows the satellite ID FM88

"data": [
        {
            "id": "5ecad38c-76b1-30a3-9f96-787eaf5d55fe",
            "nmea": "!AIVDM,1,1,,C,Kp15B=@=MpjiUT?t,0*6D",
            "timestamp": "2023-05-08T07:26:57Z",
            "msg_id": "1683530817_538006069",
            "msg_type": 27,
            "created_at": "2023-05-08T10:00:46.468499284Z",
            "mmsi": 538006069,
            "collection_type": "satellite",
            "source": "FM88",
            "flag": "Marshall Is",
            "flag_short_code": "MH",
            "longitude": -69.16833333333334,
            "latitude": 37.885,

The new message format would be

"data": [
        {
            "id": "5ecad38c-76b1-30a3-9f96-787eaf5d55fe",
            "nmea": "!AIVDM,1,1,,C,Kp15B=@=MpjiUT?t,0*6D",
            "timestamp": "2023-05-08T07:26:57Z",
            "msg_id": "1683530817_538006069",
            "msg_type": 27,
            "created_at": "2023-05-08T10:00:46.468499284Z",
            "mmsi": 538006069,
            "collection_type": "satellite",
            "source": "satellite",
            "flag": "Marshall Is",
            "flag_short_code": "MH",
            "longitude": -69.16833333333334,
            "latitude": 37.885,

The source value changing from a satellite ID value FM88 to the label satellite.

The deadline for this change is 1st May 2024

In the coming weeks we will be issuing new tokens to use with the Messages API that hide satellite ID and can be used to test before swapping to the new configuration. Please prepare to make this change as soon as possible and in plenty time to prevent disruption to your data supply. 

In case you would like to discuss how this will impact your service then please reply to this email and we can investigate it further with you

Customer Support
If you have any questions about the change, please reach out to the Spire Technical support team using our Support Portal https://faq.spire.com/support/new or by sending an email to sales.engineering@spire.com
 
Thanks!
Spire Maritime Support Team

Posted on May 17, 2023 - 11:51 UTC
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 10:00 UTC
Scheduled - Spire Maritime are releasing upgrades to Maritime 2.0 that requires a brief interruption to the AIS data processing which feeds all products in the Maritime 2.0 environment.
There will be a brief interruption of data updates to all listed services. Neither interruption should be more than 5 minutes and is expected to be less.

This is necessary to release updates to data ingestion the Maritime 2.0 GraphQL environment.

If you have any questions about this then please raise them as tickets in the Maritime support portal https://faq.spire.com/support

Feb 19, 14:08 UTC
Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 14:00 UTC
Scheduled - Please note: The full duration of the maintenance window will be Six(6) Hours.

During the full 6 hour maintenance window, all Real Time Satellite data services will be intermittently disrupted for all customers. Most of the Real Time Satellite connectivity disruptions are expected to occur between 14:00 UTC – 17:00 UTC. However, there is a possibility of impact on Real Time Satellite data services until the work concludes at 20:00 UTC.

For the portion of the maintenance window scheduled for 15:00 UTC - 16:00 UTC - due to necessary network maintenance our TCP streaming (UniProxy), Geospatial Web Services (GWS – LVI; HVP; HVT) , ShipView, SFTP and Services API will be offline for a minimum of 15 minutes with the potential of up to 60 minutes. During this time, available incoming AIS data will be queued, therefore messages should backfill for all clients once connectivity is restored.

All reasonable precautions have been taken to prevent additional data loss and minimize the impact to Maritime Data Platform services.

We sincerely apologize for any inconvenience this may cause and thank you in advance for your patience and understanding. Should you encounter any issues or have any questions or concerns, please do not hesitate to contact your Spire support team at ee.support@spire.com

Feb 1, 15:18 UTC
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024
Resolved - This incident has been resolved.
Feb 17, 07:38 UTC
Monitoring - Mitigation applied
Feb 16, 11:13 UTC
Investigating - We are currently investigating this issue.
Feb 16, 10:49 UTC
Resolved - This incident has been resolved.
Feb 17, 07:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 18:19 UTC
Update - Mitigation measures are in place.
Feb 15, 18:18 UTC
Investigating - We're seeing lower amounts of terrestrial AIS data since 16:15 UTC today (15. February). We are working into mitigation measures.
Feb 15, 17:05 UTC
Feb 16, 2024
Feb 15, 2024
Feb 14, 2024

No incidents reported.