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90 days ago
100.0 % uptime
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90 days ago
99.99 % uptime
Today
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90 days ago
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Today
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90 days ago
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Sense Cloud - Satellite AIS Data Operational
90 days ago
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Today
Sense Cloud - Terrestrial AIS Data Operational
90 days ago
100.0 % uptime
Today
Maritime TCP 2.0 Operational
90 days ago
100.0 % uptime
Today
Maritime 2.0 Routing Operational
90 days ago
100.0 % uptime
Today
Maritime 2.0 Port Events Operational
90 days ago
100.0 % uptime
Today
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Scheduled Maintenance
Dear Spire Maritime Platform User:

Spire Maritime is pleased to announce the launch of new versions of all Spire Canada (formerly exactEarth) Services.

To meet the requirements for processing increasing data volumes from an expanding set of data sources for a growing client base, Spire Maritime is migrating the services below to new implementations, on an improved and scalable cloud architecture from April 2024.

If you currently access any of the services listed, then from early April 2024 they will be served from servers on different TCP/IP network addresses than at present. Please ensure that any firewall rules or other networking restrictions are updated to allow access to the new Spire servers.

Service: Uniproxy

DNS addresses:
• uniproxy.exactearth.com
• uniproxy-1.exactearth.com
• uniproxy-2.exactearth.com

New TCP/IP addresses:
• 54.71.176.173
• 52.13.91.114
• 54.200.122.187


Service: Shipview

DNS address: https://shipview.spire.com/

New TCP/IP addresses:
• 18.168.181.188
• 13.43.226.129
• 52.56.118.92

Service: GWS APIs. LVI, HVT, HVP, APV

DNS addresses: https://services.exactearth.com/ ; https://services.spire.com/

New TCP/IP addresses:
• 13.42.139.175
• 13.43.28.182
• 18.130.162.24

Service: sFTP Data File Delivery

DNS address: clients.exactearth.com ; clients.spire.sh

New TCP/IP addresses:
• 34.217.154.210/32
• 50.112.237.56/32

Customer Support

If you have any questions about these changes then please reach out to the Spire Technical support team using our Support Portal https://faq.spire.com/support/new or by sending an email to sales.engineering@spire.com

Thank You!

Spire Maritime Support Team

Posted on Mar 18, 2024 - 19:19 UTC
Spire Maritime are removing the satellite Name information from Messages API responses by the 1st May 2024.

We are writing to give you notice about the removal of the satellite IDs from the Messages API. Satellite ID values are currently returned as the source value in the AIS message records returned by the Messages API. Satellite ID values will be replaced with the label satellite. 

This is demonstrated in the sample message below from the Messages API. 

This message shows the satellite ID FM88

"data": [
        {
            "id": "5ecad38c-76b1-30a3-9f96-787eaf5d55fe",
            "nmea": "!AIVDM,1,1,,C,Kp15B=@=MpjiUT?t,0*6D",
            "timestamp": "2023-05-08T07:26:57Z",
            "msg_id": "1683530817_538006069",
            "msg_type": 27,
            "created_at": "2023-05-08T10:00:46.468499284Z",
            "mmsi": 538006069,
            "collection_type": "satellite",
            "source": "FM88",
            "flag": "Marshall Is",
            "flag_short_code": "MH",
            "longitude": -69.16833333333334,
            "latitude": 37.885,

The new message format would be

"data": [
        {
            "id": "5ecad38c-76b1-30a3-9f96-787eaf5d55fe",
            "nmea": "!AIVDM,1,1,,C,Kp15B=@=MpjiUT?t,0*6D",
            "timestamp": "2023-05-08T07:26:57Z",
            "msg_id": "1683530817_538006069",
            "msg_type": 27,
            "created_at": "2023-05-08T10:00:46.468499284Z",
            "mmsi": 538006069,
            "collection_type": "satellite",
            "source": "satellite",
            "flag": "Marshall Is",
            "flag_short_code": "MH",
            "longitude": -69.16833333333334,
            "latitude": 37.885,

The source value changing from a satellite ID value FM88 to the label satellite.

The deadline for this change is 1st May 2024

In the coming weeks we will be issuing new tokens to use with the Messages API that hide satellite ID and can be used to test before swapping to the new configuration. Please prepare to make this change as soon as possible and in plenty time to prevent disruption to your data supply. 

In case you would like to discuss how this will impact your service then please reply to this email and we can investigate it further with you

Customer Support
If you have any questions about the change, please reach out to the Spire Technical support team using our Support Portal https://faq.spire.com/support/new or by sending an email to sales.engineering@spire.com
 
Thanks!
Spire Maritime Support Team

Posted on May 17, 2023 - 11:51 UTC
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024
Resolved - We observe a lower volume of AIS messages for one of our terrestrial AIS sources.
This might especially affect the region of China.
No issues with satellite or dynamic data sources.

Mar 22, 10:00 UTC
Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.