System Outage in AIS Messages

Incident Report for Spire Global

Resolved

This incident has been resolved.

Posted May 30, 2020 - 02:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2020 - 23:30 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 29, 2020 - 23:15 UTC

Investigating

Affected systems:
- Sense Cloud - Messages API
- Sense Cloud - Messages TCP Server
- Sense Cloud - Vessels API

The first indication of an issue is from 22:38Z.

Posted May 29, 2020 - 22:48 UTC

This incident affected: Sense Cloud - Messages API, Sense Cloud - Messages TCP Server (Legacy), Sense Cloud - Messages Data Pipeline, and Sense Cloud - Vessels API.