We are continuing to monitor for any further issues.
Posted Nov 22, 2022 - 15:30 UTC
Update
We are still monitoring and attempting to root cause. Currently all systems are operational, but we are seeing some connection latency.
Posted Nov 21, 2022 - 17:06 UTC
Monitoring
Request rates are back to expected levels as of 03:00 UTC.
There is a still a slight increased network latency for the web service APIs.
Posted Nov 21, 2022 - 08:36 UTC
Update
We are continuing to investigate this issue. Vessels and historical positions now see normal request rates, but there is still a lower volume of requests for messages. A root cause has not yet been fully identified.
Posted Nov 20, 2022 - 19:58 UTC
Investigating
We are currently seeing a drop in request rates for all Maritime services (roughly 80% of expected rates). Investigations ongoing.
Posted Nov 20, 2022 - 16:29 UTC
This incident affected: Maritime 2.0, Sense Cloud - Messages API, Sense Cloud - Vessels API, and Sense Cloud - Historical Positions API.