Spire Maritime Services Notification: Upcoming Change in IP Network Addresses For Uniproxy, ShipView, GWS and SFTP
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 01, 2024 - 00:00 UTC
Apr 01, 2024 - 00:00 UTC
Scheduled - Dear Spire Maritime Platform User:
Spire Maritime is pleased to announce the launch of new versions of all Spire Canada (formerly exactEarth) Services.
To meet the requirements for processing increasing data volumes from an expanding set of data sources for a growing client base, Spire Maritime is migrating the services below to new implementations, on an improved and scalable cloud architecture from April 2024. Once cut over dates are finalized, additional notifications and updates will be posted.
If you currently access any of the services listed, then from early April 2024 they will be served from servers on different TCP/IP network addresses than at present. Please ensure that any firewall rules or other networking restrictions are updated to allow access to the new Spire servers.
Service: Uniproxy
DNS addresses:
• uniproxy.exactearth.com
• uniproxy-1.exactearth.com
• uniproxy-2.exactearth.com
New TCP/IP addresses:
• 54.71.176.173
• 52.13.91.114
• 54.200.122.187
Service: Shipview
DNS address: https://shipview.spire.com/
New TCP/IP addresses:
• 18.168.181.188
• 13.43.226.129
• 52.56.118.92
Service: GWS APIs. LVI, HVT, HVP, APV
DNS addresses: https://services.exactearth.com/ ; https://services.spire.com/
New TCP/IP addresses:
• 13.42.139.175
• 13.43.28.182
• 18.130.162.24
Service: sFTP Data File Delivery
DNS address: clients.exactearth.com ; clients.spire.sh
New TCP/IP addresses:
• 34.217.154.210/32
• 50.112.237.56/32
Customer Support
If you have any questions about these changes then please reach out to the Spire Technical support team using our Support Portal https://faq.spire.com/support/new or by sending an email to sales.engineering@spire.com
Thank You!
Spire Maritime Support Team
Apr 1, 2024 00:00 - May 1, 2024 00:00 UTC
Spire Maritime is pleased to announce the launch of new versions of all Spire Canada (formerly exactEarth) Services.
To meet the requirements for processing increasing data volumes from an expanding set of data sources for a growing client base, Spire Maritime is migrating the services below to new implementations, on an improved and scalable cloud architecture from April 2024. Once cut over dates are finalized, additional notifications and updates will be posted.
If you currently access any of the services listed, then from early April 2024 they will be served from servers on different TCP/IP network addresses than at present. Please ensure that any firewall rules or other networking restrictions are updated to allow access to the new Spire servers.
Service: Uniproxy
DNS addresses:
• uniproxy.exactearth.com
• uniproxy-1.exactearth.com
• uniproxy-2.exactearth.com
New TCP/IP addresses:
• 54.71.176.173
• 52.13.91.114
• 54.200.122.187
Service: Shipview
DNS address: https://shipview.spire.com/
New TCP/IP addresses:
• 18.168.181.188
• 13.43.226.129
• 52.56.118.92
Service: GWS APIs. LVI, HVT, HVP, APV
DNS addresses: https://services.exactearth.com/ ; https://services.spire.com/
New TCP/IP addresses:
• 13.42.139.175
• 13.43.28.182
• 18.130.162.24
Service: sFTP Data File Delivery
DNS address: clients.exactearth.com ; clients.spire.sh
New TCP/IP addresses:
• 34.217.154.210/32
• 50.112.237.56/32
Customer Support
If you have any questions about these changes then please reach out to the Spire Technical support team using our Support Portal https://faq.spire.com/support/new or by sending an email to sales.engineering@spire.com
Thank You!
Spire Maritime Support Team
Apr 1, 2024 00:00 - May 1, 2024 00:00 UTC
Maritime 2.0
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Operational
Sense Cloud - Messages API
Operational
Sense Cloud - Messages TCP Server (Legacy)
Operational
Sense Cloud - Messages Data Pipeline
Operational
Sense Cloud - Vessels API
Operational
Sense Cloud - Historical Positions API
Operational
Sense Cloud - Satellite AIS Data
Operational
Sense Cloud - Dynamic AIS Data
Operational
Sense Cloud - Terrestrial AIS Data
Operational
Maritime TCP 2.0
Operational
Maritime 2.0 Routing
Operational
Maritime 2.0 Port Events
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Spire Messages API. Removal of Satellite Name From API Response
Apr 30, 2024 08:00-09:00 UTC
Spire Maritime are removing the satellite Name information from Messages API responses by the 1st May 2024.
We are writing to give you notice about the removal of the satellite IDs from the Messages API. Satellite ID values are currently returned as the source value in the AIS message records returned by the Messages API. Satellite ID values will be replaced with the label satellite.
This is demonstrated in the sample message below from the Messages API.
This message shows the satellite ID FM88
"data": [
{
"id": "5ecad38c-76b1-30a3-9f96-787eaf5d55fe",
"nmea": "!AIVDM,1,1,,C,Kp15B=@=MpjiUT?t,0*6D",
"timestamp": "2023-05-08T07:26:57Z",
"msg_id": "1683530817_538006069",
"msg_type": 27,
"created_at": "2023-05-08T10:00:46.468499284Z",
"mmsi": 538006069,
"collection_type": "satellite",
"source": "FM88",
"flag": "Marshall Is",
"flag_short_code": "MH",
"longitude": -69.16833333333334,
"latitude": 37.885,
The new message format would be
"data": [
{
"id": "5ecad38c-76b1-30a3-9f96-787eaf5d55fe",
"nmea": "!AIVDM,1,1,,C,Kp15B=@=MpjiUT?t,0*6D",
"timestamp": "2023-05-08T07:26:57Z",
"msg_id": "1683530817_538006069",
"msg_type": 27,
"created_at": "2023-05-08T10:00:46.468499284Z",
"mmsi": 538006069,
"collection_type": "satellite",
"source": "satellite",
"flag": "Marshall Is",
"flag_short_code": "MH",
"longitude": -69.16833333333334,
"latitude": 37.885,
The source value changing from a satellite ID value FM88 to the label satellite.
The deadline for this change is 1st May 2024
In the coming weeks we will be issuing new tokens to use with the Messages API that hide satellite ID and can be used to test before swapping to the new configuration. Please prepare to make this change as soon as possible and in plenty time to prevent disruption to your data supply.
In case you would like to discuss how this will impact your service then please reply to this email and we can investigate it further with you
Customer Support
If you have any questions about the change, please reach out to the Spire Technical support team using our Support Portal https://faq.spire.com/support/new or by sending an email to sales.engineering@spire.com
Thanks!
Spire Maritime Support Team
Posted on May 17, 2023 - 11:51 UTC
We are writing to give you notice about the removal of the satellite IDs from the Messages API. Satellite ID values are currently returned as the source value in the AIS message records returned by the Messages API. Satellite ID values will be replaced with the label satellite.
This is demonstrated in the sample message below from the Messages API.
This message shows the satellite ID FM88
"data": [
{
"id": "5ecad38c-76b1-30a3-9f96-787eaf5d55fe",
"nmea": "!AIVDM,1,1,,C,Kp15B=@=MpjiUT?t,0*6D",
"timestamp": "2023-05-08T07:26:57Z",
"msg_id": "1683530817_538006069",
"msg_type": 27,
"created_at": "2023-05-08T10:00:46.468499284Z",
"mmsi": 538006069,
"collection_type": "satellite",
"source": "FM88",
"flag": "Marshall Is",
"flag_short_code": "MH",
"longitude": -69.16833333333334,
"latitude": 37.885,
The new message format would be
"data": [
{
"id": "5ecad38c-76b1-30a3-9f96-787eaf5d55fe",
"nmea": "!AIVDM,1,1,,C,Kp15B=@=MpjiUT?t,0*6D",
"timestamp": "2023-05-08T07:26:57Z",
"msg_id": "1683530817_538006069",
"msg_type": 27,
"created_at": "2023-05-08T10:00:46.468499284Z",
"mmsi": 538006069,
"collection_type": "satellite",
"source": "satellite",
"flag": "Marshall Is",
"flag_short_code": "MH",
"longitude": -69.16833333333334,
"latitude": 37.885,
The source value changing from a satellite ID value FM88 to the label satellite.
The deadline for this change is 1st May 2024
In the coming weeks we will be issuing new tokens to use with the Messages API that hide satellite ID and can be used to test before swapping to the new configuration. Please prepare to make this change as soon as possible and in plenty time to prevent disruption to your data supply.
In case you would like to discuss how this will impact your service then please reply to this email and we can investigate it further with you
Customer Support
If you have any questions about the change, please reach out to the Spire Technical support team using our Support Portal https://faq.spire.com/support/new or by sending an email to sales.engineering@spire.com
Thanks!
Spire Maritime Support Team
Posted on May 17, 2023 - 11:51 UTC
Spire Maritime Services Notification: Upcoming Change in IP Network Addresses - Update #1
Apr 30, 2024 14:00-16:00 UTC
Dear Spire Maritime Platform User:
We are pleased to announce that the Geospatial Web Services (GWS) and Shipview platforms will be migrated to the new IP range on April 30, 2024 between the hours of 14:00UTC and 16:00 UTC. Uniproxy and SFTP services will be migrated in May. An update will be sent out to all users when the Uniproxy and SFTP services will be migrated to the new IP ranges.
Maintenance Details: Spire Scheduled IP Range Update for Geospatial Web Services and ShipView Maintenance Window
Start: Tuesday, April 30, 2024 14:00 UTC
End: Tuesday, April 30, 2024 16:00 UTC
Please note: the full duration of the maintenance window will be Two (2) Hours.
The following services below will be updated to the new IP ranges as listed during the maintenance window. The update should be transparent to all users. We do not anticipate any disconnection in services. Users will automatically connect to the new platform when their clients will resolve the new IP address.
Shipview Users – any user configuration changes made during this 2 hour window will not be migrated to the new platform. Therefore, we do recommend to refrain from making any updates to layers, alerts and preferences during this maintenance window.
Service: Shipview
DNS address: https://shipview.spire.com/
New TCP/IP addresses:
• 18.168.181.188
• 13.43.226.129
• 52.56.118.92
Service: GWS APIs. LVI, HVT, HVP, APV
DNS addresses: https://services.exactearth.com/ ; https://services.spire.com/
New TCP/IP addresses:
• 13.42.139.175
• 13.43.28.182
• 18.130.162.24
All reasonable precautions have been taken to prevent additional data loss and minimize the impact to Maritime Data Platform services.
We sincerely apologize for any inconvenience this may cause and thank you in advance for your patience and understanding.
Posted on Apr 23, 2024 - 20:33 UTC
We are pleased to announce that the Geospatial Web Services (GWS) and Shipview platforms will be migrated to the new IP range on April 30, 2024 between the hours of 14:00UTC and 16:00 UTC. Uniproxy and SFTP services will be migrated in May. An update will be sent out to all users when the Uniproxy and SFTP services will be migrated to the new IP ranges.
Maintenance Details: Spire Scheduled IP Range Update for Geospatial Web Services and ShipView Maintenance Window
Start: Tuesday, April 30, 2024 14:00 UTC
End: Tuesday, April 30, 2024 16:00 UTC
Please note: the full duration of the maintenance window will be Two (2) Hours.
The following services below will be updated to the new IP ranges as listed during the maintenance window. The update should be transparent to all users. We do not anticipate any disconnection in services. Users will automatically connect to the new platform when their clients will resolve the new IP address.
Shipview Users – any user configuration changes made during this 2 hour window will not be migrated to the new platform. Therefore, we do recommend to refrain from making any updates to layers, alerts and preferences during this maintenance window.
Service: Shipview
DNS address: https://shipview.spire.com/
New TCP/IP addresses:
• 18.168.181.188
• 13.43.226.129
• 52.56.118.92
Service: GWS APIs. LVI, HVT, HVP, APV
DNS addresses: https://services.exactearth.com/ ; https://services.spire.com/
New TCP/IP addresses:
• 13.42.139.175
• 13.43.28.182
• 18.130.162.24
All reasonable precautions have been taken to prevent additional data loss and minimize the impact to Maritime Data Platform services.
We sincerely apologize for any inconvenience this may cause and thank you in advance for your patience and understanding.
Posted on Apr 23, 2024 - 20:33 UTC