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As part of our ongoing commitment to provide quality data and superior products, the Spire Maritime/Kpler Team have scheduled a maintenance cycle for the Real Time Satellite Constellation for Tuesday, 09 December 2025.
Please note: The full duration of the maintenance window will be Twelve (12) Hours.
Intermittent periods of duration loss of Real Time (RT) Satellite data will occur during the maintenance period. The majority of the connectivity disruptions will occur between 14:00UTC – 17:00UTC. However, there is a possibility of impact of long periods of duration loss of RT data until the work concludes on Wednesday, 10 December at 02:00 UTC. Standard Satellite data, Terrestrial data, and Dynamic data are unaffected by this process.
All account types will remain accessible and operational during this maintenance process.
All reasonable precautions have been taken to prevent additional data loss and minimize the impact to Maritime Data Platform services.
We sincerely apologize for any inconvenience this may cause and thank you in advance for your patience and understanding. Should you encounter any issues or have any questions or concerns, please do not hesitate to contact your Spire Maritime/Kpler support team at sp@kpler.com. Posted on
Nov 28, 2025 - 20:34 UTC
Completed -
The scheduled maintenance has been completed.
Dec 8, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 09:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 1, 19:33 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 1, 19:32 UTC
Scheduled -
Dear Maritime Data Platform User,
As part of our ongoing commitment to provide quality data and superior products, the Maritime Team have scheduled a maintenance cycle for the Geospatial Web Services (GWS) platform ; Latest Vessel Information (LVI) ; Historical Vessel Positions (HVP) and Historical Vessel Tracks (HVT) layers for Monday, 08 December 2025.
Maintenance Details: Kpler Geospatial Web Services Platform (GWS) Scheduled Maintenance – LVI; HVP and HVT Data Layers and includes ShipView
Start: Monday, 08 December, 2025 09:00 UTC End: Monday, 08 December, 2025 21:00 UTC
Please note: The full duration of the maintenance window will be Twelve (12) hours.
While the maintenance process is underway, Historical Vessel Positions (HVP) and Historical Vessel Tracks (HVT) layers will be unavailable and non-responsive for extended periods during the maintenance process. The Latest Vessel Information (LVI) layer will be online and responsive but there will be no new vessel positional updates to the database while work is underway. However, the possibility does exist that users may experience interruptions in service accessing the Latest Vessel Information (LVI). These processes will also affect ShipView Live and Historical data.
All reasonable precautions have been taken to prevent additional data loss and to minimize impact to Maritime Data Platform Services.
We sincerely apologize for any inconvenience this may cause and thank you in advance for your patience and understanding.
If you have any questions or concerns, please do not hesitate to contact the Kpler Support Team at sp@kpler.com
Dec 1, 19:31 UTC
Resolved -
This incident has been resolved.
Nov 25, 16:19 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 25, 16:00 UTC
Investigating -
Please be advised that we are currently experiencing an issue with the Historical API on the Geospatial Web Services (GWS) platform. This is currently affecting the Historical Vessel Points (HVP) and Historical Vessel Tracks (HVT) layers. Live data on the LVI layer is not affected by this service interruption. Our Development Team is currently investigating.
Nov 25, 15:28 UTC